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Installation and recycling of our large appliances
We've put together some FAQ's and help articles for what you need to know about the installation and recycling of our large appliances.
In England, Scotland and Wales, we are offering our installation and recycling service on our dishwashers, washing machines, washer dryers and freestanding cookers. You'll be able to select this option when you add the item to your trolley. We can now also take away and recycle your old mattress when we deliver your new one.
Recycling, installation and disconnection of old appliance:
We offer a 'Recycling only' service - when we deliver your new item, we'll take your old one away for you. For an additional cost, we'll also disconnect your old one and install your new one. For old freestanding appliances that involve some kind of water, we'll need you to disconnect and empty them of water before we can take them away for recycling (yes, including defrosting if it's a freezer!) We don't currently offer recycling on American style fridge-freezers. . Mattress recycling:
If you opted to have your old mattress recycled, our delivery drivers will take it away when they deliver your new one. To purchase mattress recycling, you can search 'mattress recycling' in the main search bar. Unfortunately, mattress recycling isn't available for rolled mattresses (fulfilled by our Small Item Delivery Service).
Recycling electronic items in-store:
If you have an old electronic item, we can safely recycle these items in-store, for free, with the following guidelines:
Our store must sell a similar item to the one you're recycling
You have purchased a replacement item from us within the last 28 days
You can provide proof of purchase
Only one item can be exchanged when purchasing a new one
Electrical equipment that has a crossed-out wheelie bin symbol can be recycled*
*If your old product doesn't have this symbol, we'll still accept it as part of an equivalent purchase and recycle it to the best of our ability.
By recycling electrical and electronic equipment and diverting it from landfill, you're helping prevent the lead and the other harmful toxins they contain from polluting the soil and water. These toxins are harmful to our environment, wildlife and also detrimental to human health. This service is being offered in accordance with The Waste Electrical and Electronic Equipment Regulations (2013).
Head to the product information page of your chosen appliance. If the product is eligible, a delivery, installation and recycling option will appear on the right-hand side. Select this and add to your trolley.