There're a few reasons why your promo code might not have gone through:
- See the T&Cs to check your code is valid for your purchase. Some codes are only redeemable on certain products or ranges or when you spend over a certain amount.
- Check the code is still in-date. Just look at our active codes – these are all the ones that are still valid.
- Are you trying to use a gift voucher code in the promotional code field? Try entering your code one more time, checking the spelling and capital letters.