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I posted my item for a refund/ replacement within 30 days. What happens now?

As soon as we receive your item back, we'll arrange for your refund or replacement.

  • For replacements, please allow up to 2 weeks for postage time.
  • For a refund, depending on how you've paid, it can take 5 days to appear in your account, depending on your bank.
  • Just so you know, PayPal refunds can take up to 30 days.
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