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What to do if your card is lost or stolen

First things first, let us know right away. We're available on 03456 400 700, Monday to Saturday, 8am to 8pm Sunday, 10am to 6pm.

To keep your account safe and secure, we'll cancel your old card and get a new one sent out to you as soon as possible. This will take 10 days to arrive in the post.

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