We recently wrote to you to tell you your Argos Card account would update to an Argos Pay account on 12th April 2026, when it moves to NewDay. To make sure everything goes smoothly, we've decided to take a bit more time to complete the update, and your account will now change to Argos Pay on 26th April 2026.

This means you can continue to use your Argos Card as you do today. And the Argos Pay Agreement we sent you in March will now come into effect on 26th April 2026, not on 12th April 2026 as we previously told you.

No, this option is only available for new customers who have applied for and been accepted for an Argos Pay account, so for the time being, as an existing Argos Card account customer, you should continue to use your Argos Card as usual.

If you attempt to apply for an Argos Pay account, this will be declined, as we'll be updating your existing Argos Card account to Argos Pay automatically when the time comes. You won't need to re-apply, and there'll be no further credit check. You'll then need to register for the new Argos Pay app or Online Account Manager but don't worry, we'll let you know what to expect ahead of time, so the update will be as smooth and simple as possible.

Yes, up until 5pm Friday 24th April, our contact centre is available to help you with any questions you have or to support your needs as usual. Until that time, you can still call us on 03456 400 700. We're available - Monday to Saturday, 8am to 6pm, Sunday, 10am to 6pm.

From Monday 27th April 2026, you'll need to contact the Argos Pay team on 0333 240 8002, if you need support with any account queries. Lines will be open, 9am to 6pm Monday to Friday, 9am to 4pm Saturday and closed on Sunday. You'll find more information about other ways to contact them at newday.co.uk/argospay-infohub.

No, for the time being, you should continue to make payments as you do now. For example, you can pay using the My Argos Card App, over the phone using the automated payment line, via Direct Debit or by bank transfer. Remember, if you have a payment arrangement in place, you should continue to make these payments as agreed.

If you previously paid by post (cheque or postal order) we've written to let you know that this is no longer an available option. You'll find alternative ways to pay on the back of your statement.

Once your Argos Card updates to Argos Pay, you may need to make some changes to how you make payments. For more information on the payment options that will be available, click here to visit NewDay's website.

It's important to note that your account and Personal Data will transfer to NewDay in April 2026, and they'll be managing your account going forward. NewDay will become the Data Controller, responsible for keeping your information safe and using it only to manage your account in line with Data Protection laws.

• If you close your account before it updates to Argos Pay, your card will be cancelled, but your data will still transfer to NewDay. If you have an outstanding balance, you'll need to keep making payments until your balance is cleared. If there is an outstanding balance on your Argos Card account when it updates to Argos Pay in April 2026, the changes to your Account and your Agreement that we've told you about, will apply at that point and you'll need to either register for the new Argos Pay app or Online Account Manager to continue to make payments, or choose an alternative method.
• Whether your account status is open or you now close it before the update, NewDay must keep your data for things like handling future claims, complaints, and for regulatory, legislative, business analysis and reporting requirements. They won't use it for anything else without your prior, express consent.
• Any permissions you've previously given us (except for marketing permissions) will transfer to NewDay when your account updates.
• To learn more about how NewDay will use your Personal Data or to make data-related requests to them, visit NewDay's Privacy Notice on their website.

If your account was closed before 1st March 2025, your Personal Data will stay with Argos Financial Services and won't be transferred to NewDay. Argos Financial Services will remain responsible for keeping this information safe and using it in line with Data Protection laws. If you need to make a request to exercise your Data Protection rights in relation to this Personal Data, you can continue to contact Argos Financial Services directly. For details on how to access historical records, please check the Sainsbury's Bank Privacy Policy.