What do I need to know about Electrical Product Care?
Once you get your Argos stuff home, you can enjoy using it more knowing it's covered by Argos Electrical Product Care, provided by Domestic & General.
Here at Argos, we know that sometimes life just happens... which is why, with Argos Electrical Product Care, we'll fix or replace your item even if it's broken by accident. And once your standard manufacturer's guarantee ends, we'll cover faults and breakdowns (provided the policy remains in force). Now that's peace of mind.
We're proud to say – over 99% of our customers' claims across Argos Care were accepted in 2024 (excludes Furniture Care)
With selected products, you'll pay an excess if your new item is over £149.99, but the cost of the excess varies depending on the purchase price. See the full list of categories that have excess applied and also the excess table below for details:
- Audio systems
- Digital cameras
- Digital camcorders
- Earphones/headphones
- E-book readers
- iPads
- iPods
- Laptops
- TVs
- Tablets
- Wearable tech
HOW DO I BUY ARGOS CARE?
We sell Argos Care at the same time you buy your Argos product. When shopping online, you'll see the product insurance options when you add your item to trolley. Alternatively, you can purchase Argos Care at your nearest store. If you've got something from Argos but not quite sure if you want product insurance, you've got 45 days from when you bought it to add Argos Care. Just pop into store with your receipt and one of our colleagues will get it sorted for you. Your product will be covered right away. Phew that's a relief.
SO, WHAT'S INCLUDED?
- Accidental damage protection - from the moment you get your product
- Unlimited repairs – if we can't fix it, you'll get a replacement (an excess might apply)
- Breakdown cover – after the manufacturer's guarantee ends (provided the policy remains in force)
- Worldwide cover – your products are covered wherever you are
- The cost of replacing accessories included with the original item
AND WHAT'S NOT INCLUDED?
- Loss, theft, neglect, cosmetic and deliberate damage
- The cost of installation and/or disposal of your item
- The cost of replacing any accessories to your item
- Some policies do not include breakdown cover as the policy ends before the end of the manufacturer's guarantee
- Excess – for selected items over £149.99 (and mobile phones over £100) an excess will apply to your item when making a claim (excesses range from £10 to £100)
NOW, FOR THE FINER DETAILS…
For more information about Argos Electrical Product Care, you can read or print the Insurance Product Information Document (IPID) and Electrical Product Care brochure below...
IPID DocumentElectrical Product Carebrochure
MAKING A CLAIM - WE'RE HERE FOR YOU
The true test of any insurance is when you need to make a claim. With Argos Electrical Product Care, it couldn't be simpler. Just give us a call on 0800 497 0653 and have your care receipt or policy document handy.
COMPARE YOUR PRODUCT INSURANCE
We've worked hard with our insurance provider to make sure that with Argos Electrical Product Care, you can have peace of mind if the unexpected happens. But it's always good to check other options, so here's a handy, unbiased website where you can check our cover against other insurers.
Argos Product Care provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Registered in England and Wales. Company No. 485850. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.