What do I need to know about Jewellery & Watch Care?
SPECIALIST PROTECTION FOR YOUR MOST TREASURED PIECES
A piece of jewellery or a watch can mean a lot to us and damaging a precious item can be both stressful and upsetting. But with Argos Jewellery Watch Care, provided by Domestic & General there's less to worry about.
If it breaks accidentally, we'll replace it instantly, so you'll feel like you were never without it. Because if it's important to you, it's important to us.
We're proud to say – over 99% of our customers' claims across Argos Jewellery & Watch Care and Argos Replacement Care, were accepted in 2020.
With Argos Jewellery & Watch Care, there's no excess to pay! Your household contents insurance policy might offer cover for accidental damage. However, you may find that an excess is payable and a claim may affect the cost of your subsequent insurance premiums.
HOW DO I BUY JEWELLERY WATCH ARGOS CARE?
Jewellery & Watch Care is only available in-store, find your nearest store here. If you've got something from Argos but not quite sure if you want product insurance, you've got 45 days from when you bought it to add Argos Care.
Just pop into store with your receipt and one of our colleagues will get it sorted for you.
Your product will be covered right away. Phew that's a relief.
SO, WHAT'S INCLUDED?
- Immediate accidental damage cover
- Worldwide cover
- Theft with force or break-in
- Instant replacement
- Breakdown cover after your manufacturer's guarantee ends (watches only)
AND WHAT'S NOT INCLUDED?
- Theft without force, including pickpocketing
- Loss, neglect and deliberate damage
- The cost of replacing accessories (unless they came with the product originally)
- Breakdowns covered by another guarantee (watches only)
- Cosmetic damage that doesn't affect how the item works (watches only)
NOW, FOR THE FINER DETAILS...
For more information about Argos Jewellery &Watch Care, you can read or print the Insurance Product Information Document (IPID) and Jewellery & Watch Care brochure below.
IPID Document
Jewellery & Watch Care brochure
**MAKING A CLAIM - WE'RE HERE FOR YOU**
The true test of any insurance is when you need to make a claim. With Argos Jewellery Watch Care, it couldn't be simpler.
If your item is accidentally damaged or broken:
- Simply take it into your local Argos store, with the receipt for the item and the Jewellery Watch Care, and you'll get a replacement.
- And, don't worry, if we can't swap it for a new one, we'll give you vouchers for the original purchase price of the item.
- Once you've received a replacement, that's it, your policy has now ended.
If your item has been stolen:
- If your item has been stolen, report the incident to the police immediately and request a Crime Reference Number. Then you just need to call us on 0800 561 4488 to make a claim.
- Please don't go to store as our colleagues can only refer to you to the number above.
*Argos Jewellery Watch Care is provided by Domestic General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Registered in England and Wales. Company No.485850.*
Domestic General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
MAKING A CLAIM - WE'RE HERE FOR YOU
The true test of any insurance is when you need to make a claim. With Argos Jewellery Watch Care, it couldn't be simpler. If your item is accidentally damaged or broken:
- Simply take it into your local Argos store, with the receipt for the item and the Jewellery Watch Care, and you'll get a replacement.
- And, don't worry, if we can't swap it for a new one, we'll give you vouchers for the original purchase price of the item.
- Once you've received a replacement, that's it, your policy has now ended.
If your item has been stolen:
- If your item has been stolen, report the incident to the police immediately and request a Crime Reference Number. Then you just need to call us on 0800 561 4488 to make a claim.
- Please don't go to store as our colleagues can only refer to you to the number above.
*Argos Jewellery Watch Care is provided by Domestic General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Registered in England and Wales. Company No. 485850.*
Domestic General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.