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What do I need to know about Monthly Care?

PEACE OF MIND, PAID MONTHLY

It's a hassle when a breakdown or accident causes your mobile phone, TV, washing machine, or other household product to stop working. With Monthly Care, provided by the UK's leading specialist warranty provider Domestic & General, you can keep them protected so you won't have to worry about the unexpected costs that come with repairs. We're proud to say - over 99% of our customers' Argos Care claims were accepted in 2022 (excludes Furniture Care). You'll be covered for accidental damage and (for mobiles only) theft with force or break-in. After your manufacturer's guarantee has ended, you'll be covered for breakdowns and faults. If we can't repair it, we'll replace it with a brand new one, or we'll give you the equivalent value in Argos vouchers, so you can pick out your own.

With selected products, you'll pay an excess if your new item is over £149.99, but the cost of the excess varies depending on the purchase price. See full list of categories and excess tables below for details:

  • Audio systems
  • Digital cameras
  • Digital camcorders
  • Earphones/headphones
  • E-book readers
  • iPads
  • iPods
  • Laptops
  • TVs
  • Tablets
  • Wearable tech
Mobile phones over £100 also carry an excess , please see below.

HOW DO I BUY ARGOS MONTHLY CARE?

We sell Monthly Care at the same time you buy your Argos product. When shopping online, you'll see the product insurance options when you add your item to your trolley. Alternatively, you can purchase Argos Care at your nearest store. To get Monthly Care online, you need to buy your item first and then you'll be offered Monthly Care on the page confirming your order. You'll need to set up a Direct Debit to pay the monthly amount and your policy will run indefinitely (unless ended in accordance with the T&Cs). If we give you a replacement or vouchers for a replacement, the policy will end immediately. If you've got something from Argos but are not quite sure if you want product insurance, you've got 45 days from when you bought it to add Argos Care. Just pop into store with your receipt and one of our colleagues will get it sorted for you. Your product will be covered right away. Phew that's a relief.

SO, WHAT'S INCLUDED?

  • Accidental damage protection – starting from the moment you get your product
  • Unlimited repairs or a replacement – if your product cannot be fixed
  • Breakdown cover – after the manufacturer's guarantee ends (provided the policy remains in force)
  • Worldwide cover – your products are covered wherever you are
  • The cost of replacing accessories included with the original item
  • Theft with force or due to break-in (mobile phones only)

AND WHAT'S NOT INCLUDED?

  • Loss, theft, neglect, cosmetic and deliberate damage
  • The cost of installation and/or disposal of your item
  • The cost of replacing any accessories to your item
  • Some policies do not include breakdown cover as the policy ends before the end of the manufacturer's guarantee
  • Excess – for selected items over £149.99 (and mobile phones over £100) an excess will apply to your item when making a claim (excesses range from £10 to £100)
  • Theft without force, including pickpocketing (mobile phones only)

NOW, FOR THE FINER DETAILS...
For more information about Argos Monthly Care, you can read or print the Insurance Product Information Document (IPID) and Argos Monthly Care brochure below

IPID Document
Argos Monthly Care brochure

MAKING A CLAIM - WE'RE HERE FOR YOU

The true test of any insurance is when you need to make a claim. With Argos Monthly Care, it couldn't be simpler. Just give us a call on 0800 4970655 and have your policy number and postcode handy. In the unfortunate event that your mobile phone has been stolen, please report the incident to the police immediately and request a Crime Reference Number. Then you just need to call us on 0800 497 0655 to make a claim. For mobile phones £100 and over, there will be an excess of between £10 to £100 depending on the price range of the product.

With selected products, you'll pay an excess if your new item is over £149.99, but the cost of the excess varies depending on the purchase price. See full list of categories and excess tables above

For appliances you can also go to http://www.argosproductcare.co.uk and click 'Book a repair.'

COMPARE YOUR PRODUCT INSURANCE
We've worked hard with our insurance provider to make sure that with Argos Monthly Care, you can have peace of mind if the unexpected happens. But it's always good to check other options, so here's a handy, unbiased website where you can check our cover against other insurers.

COMPARE ARGOS CARE NOW

Argos Monthly Care is provided by Domestic General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Registered in England and Wales. Company No. 485850. Domestic General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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