Who can I speak to about my Argos Monthly Payment Plan?
As of the 3rd December 2025, all Monthly Payment Plans were closed. If you have any questions on your closed plan, please contact us by completing this form and we will aim to get back to you as soon as we can.My item's faulty, what should I do?
We're sorry to hear there's a problem with your item. We're always here to help, our Argos support page has lots of information specific to your product, such as:
- Instruction manuals
- 'How to' videos
- Answers to the most commonly-asked questions
- Details of the manufacturer's warranty and what it covers
- Links to live chat / web support services
- Spare parts
If your item is outside of its guarantee and you just need a spare part, then we also have a site dedicated to helping you. Our spare parts website contains a variety of options that means you can keep hold of your product for longer.
If you're outside of your manufacturer's warranty, you'll need to get a report from a local repair business of your choice (this will help us assess the issue in full). Just ask the repair company to take a look at your item and then write a report, including the following details:
- The company's logo
- Your order number
- A short explanation of the fault
- The date of the company's visit
- The repair person's name
- A copy of the report
- A copy of the paid invoice
Then, if you ordered your item online, send your report to us;
Customer Relations department,
Sainsbury's Argos,
Royal Avenue,
Widnes,
WA8 8HS