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How do I know my online order has gone through?

Here's how you'll know:

  • When you've finished, an order number appears on your screen. Keep a note of this in case you have any questions later.
  • We'll send you a confirmation email within 2 hours just to reassure you. (If you can't find it, check your Junk folder as it might be hiding in there)
  • If you ordered and paid using your online account, you can also head to Your Account and check your recent orders.

If 2 hours have passed and you're unable to locate your order on your account, or in your emails, contact us and we'll be happy to help you further.

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