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I need a replacement but you no longer stock my item

We're sorry your item is out of stock.

We'll gladly replace it with another product that you like just as much. Or if you can't find one, we'll give you a refund or gift card to the value of the original, damaged item.

For slightly older items, for example those purchased more than 30 days ago, you may also want to visit our spares website to help fix your existing item. Head over to, or for information about FAQs, manuals, how-to videos and more.

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