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Why doesn't my promotion code work online?

If your code isn't working, double check the following things:

  1. See the promotion T&Cs to check your code is valid for your purchase. Some codes are only redeemable on certain products or ranges when you spend over a certain amount
  2. Check the code is still in-date. Just look at our active codes – these are all the ones that are still valid.
  3. Are you trying to use a gift voucher code in the promotional code field? For promotion codes, select the subcategory 'promo code' and for Gift cards, select 'Gift cards & Flexecash'
  4. Try entering your code one more time, checking the spelling and capital letters.
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