Can I claim back the VAT on mobility and living aid products?
If you're registered disabled or have a long-term illness, or you're buying on behalf of someone who does, you may be able to claim back the VAT depending on the product you purchase.
What is eligible?
To claim a refund, the mobility or living aid product must be specifically designed to support a disability or condition.
Some products may be beneficial for your condition (and could even be recommended by a doctor) but aren't eligible for a VAT refund because they're not specifically designed to support people with a health condition.
For example:
A reclining chair may make sitting more comfortable if you have a health condition, but it would not be eligible for a VAT refund as it's not specially designed to support any condition.
A rise and recline chair, however, would be eligible, because it's been specially designed to help someone to stand up if they find that activity difficult due to a health condition.
Other products that are not normally eligible for a VAT refund include:
- Adjustable beds
- Mobility scooters that travel faster than 4 miles an hour
How do I make a claim?
To accept your claim, we'll need 3 things:
- An eligibility declaration – this is an HMRC form you can fill out by following this link
- A copy of the receipt or order confirmation for your purchase (Showing order number, products ordered, price and any delivery charges applicable)
- The bank details (name on the account, sort code and account number) of the person to whom the refund should be paid. This does not have to be the person the product was purchased for.
You can send these to us by email: VAT.Refunds@sainsburys.co.uk
Or send by post to:
Tax Department
Argos Ltd
33 Holborn
London
United Kingdom
EC1N 2HT
f your claim is accepted, we will send you a refund to the bank account you request. Most refunds are processed within 10 working days, although some claims can take longer.
If you have any questions please call us on 0345 640 2020.