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I haven’t received my Online Registration Number (ORN)
We know the journey hasn't been as smooth as we'd have liked for everyone and there's been a bit of a delay for some customers in getting their Online Registration Numbers (ORN).
We're sorry if this is the case for you and we appreciate your patience.
Right now, we're in the middle of welcoming a large number of customers into the new experience. Because of that, some registration details (including the ORN) are taking a little longer to arrive than expected. Please check your junk folder if it's not in your inbox.