What do I need to know about Furniture Care?
SIT BACK. RELAX. ARGOS FURNITURE CARE CAN COVER IT.
When you imagined your dream lounge or bedroom, you didn't picture your new furniture with spills, rips, tears or burns on it.
With Furniture Care to protect and restore your Argos or Habitat furniture, you can enjoy that show home feeling for longer.
HOW DO I BUY ARGOS CARE?
We sell Argos Care at the same time you buy your Argos or Habitat product. When shopping online, you'll see the product insurance options when you add your item to your trolley. Alternatively, you can purchase Argos Care at your nearest store. If you've got something from Argos but are not quite sure if you want product insurance, you've got 45 days from when you bought it to add Argos Care. Just pop in-store with your receipt and one of our colleagues will get it sorted for you. Your product will be covered right away. Phew, that's a relief.SO, WHAT'S INCLUDED?
- Accidental damage cover – from the moment you get your furniture which includes:
- spills resulting in a stain on your fabric or leather upholstery
- rips, tears or burns to your fabric or leather upholstery
- scratches, punctures or scuffs to leather upholstery
- breakage of frame components - Pet cover – two claims per duration of cover for damage caused by pets, but there's no limit to the number of claims you can make for stains
- A brand–new replacement or vouchers – if we can't repair your furniture, you'll get a replacement or Argos vouchers
- If we replace your product - we'll pay for delivery
AND WHAT'S NOT INCLUDED?
- Deliberate damage
- Wear and tear
- Neglect, abuse or misuse
- Commercial use
- Changes in colour of any part of the product
- Structural defects or accidental damage where they are covered by another guarantee or warranty
NOW, FOR THE FINER DETAILS...
For more information about Argos Furniture Care, you can read or print the Insurance Product Information Document (IPID), Furniture Care leaflet and Terms Conditions below.
IPID Document
Furniture Care leaflet
Terms Conditions
MAKING A CLAIM - WE'RE HERE FOR YOU
The true test of any insurance is when you need to make a claim. With Argos Furniture Care, it couldn't be simpler. You've got two options.
Visit our claims website (you'll be able to track your repair here too)
Or call 0333 000 4915
Calls cost the basic rate per minute plus your phone company's access charge, except calls to 0800 numbers which are free. Lines are open from 8am to 8pm, 7 days a week.
Argos Furniture Care is provided by Domestic General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Registered in England and Wales. Company No. 485850.
Purchased your policy on or before 27th January 2023? We have changed our Furniture Care Insurance provider to Domestic General. If you purchased your Furniture Care policy on or before 27th January 2023 and need to make a claim, please contact Castelan Limited, who previously provided our Argos Furniture Care. You can contact them directly using the details below.
Fill out a Castelan Online Claim Registration or call 0370 320 0332