How do I spot a scam text or email?

Some fraudsters try to steal personal information (like bank card details or passwords) by pretending to be a legitimate website or posing as a trustworthy sender in an email or text (SMS) message. This is known as phishing (or smishing if sent via SMS).

For example, a fraudulent email or text could be sent in the disguise of a survey, competition or social media post. The aim is to trick you into visiting or submitting your details to an unsecure site.
Anyone can be targeted (not just Argos customers) and these fraudulent emails or texts often request personal information or ask you to confirm information.

It might be a scam when:

• The message asks for personal information like your bank or payment details, username or password.
• The sender's email address looks suspicious.
• There's a sense of urgency, like a threat that your account will be closed unless you take immediate action.
• The message has a generic greeting such as 'Dear customer.'
• You weren't expecting it.

If you're worried, don't click on any links, open any attachments or forward to anyone else.

Check official sites or contact the company directly using the contact details from the website, rather than a link in an email or text.

Argos will never contact you via SMS about credit refunds or credit limit increases.

All legitimate Argos competitions will be listed here

Please forward any suspicious emails or SMS screenshots to: scams@sainsburys.co.uk

We can't reply to messages from this inbox but if you're concerned, have acted on any requests or clicked suspicious links contact us now.

For suspicious Argos Card emails or content, please call: 03456 400 700. Help tackle fraud by also reporting the incident to Action Fraud.