Argos Care
When breakdowns and accidents happen, it can be an expensive hassle to get a repair or replacement.
With Argos Care product insurance, you can have peace of mind if the unexpected happens.
Why not get that extra bit of cover with Argos Care?
We know that sometimes life just happens...protect your new stuff with one of our Argos Care policies. Each policy includes that all-important accidental damage cover from the moment you buy it, and offers extra protection in addition to your standard manufacturer's guarantee.
So let us tell you more about Argos Care...
Accidental damage
Did someone say immediate accidental damage cover? We sure did! We get that lives are hectic and accidents happen, especially if you have a furry friend or kids running about. Put your mind at ease knowing you're covered from the get-go.Claims acceptance
We don't shy away from talking about claims, and the high claims acceptance rates for electrical goods policies speak for themselves. We're proud to say - over 99% of our customers' Argos Care claims were accepted in 2023 (excludes Furniture Care).Other providers
We've worked with our insurance providers to make sure that with Argos Care, you have peace of mind if the unexpected happens. But it's always good to check the prices of extended warranties for appliances, so here's an unbiased website where you can use any internet-enabled device to check our cover against other insurers.
Argos Electrical Product Care
Life on-the-go sometimes means things don't go to plan - we'll fix or replace your item even if it's broken by accident.
Once you get your Argos stuff home, you'll enjoy using it more knowing it's covered by Argos Electrical Product Care, provided by Domestic & General.
We're proud to say - over 99% of our customers' Argos Care claims were accepted in 2023 (excludes Furniture Care).
And once your standard manufacturer's guarantee ends, we'll cover faults or breakdowns (provided the policy remains in force). Now that's peace of mind.
Find out more about Electrical Product Care
Argos Monthly Care
Peace of mind, paid monthly. You'll be covered for accidental damage, as well as faults, breakdowns and, for mobiles only, theft with force or break-in.
With Monthly Care, provided by Domestic & General, the UK's leading specialist warranty provider, you can protect your purchases. So you won't have to worry about the unexpected costs that come with repairs. If we can't repair it, we'll replace it, or we'll give you the equivalent value in Argos vouchers, so you can pick out your own.
We're proud to say - over 99% of our customers' Argos Care claims were accepted in 2023 (excludes Furniture Care).
With Argos Monthly Care, the only excess you'll pay is when you claim for TVs, portable gadgets over £150, and mobile phones over £100. For a full list of products and excess costs please follow the link below.
Find out more about Argos Monthly Care
Argos Replacement Care
We'll replace it before you even miss it.
With Argos Replacement Care, provided by the UK's leading specialist warranty provider, Domestic & General.
If your item gets damaged accidentally or breaks down due to a fault after the manufacturer's guarantee has ended, our priority is to get you back up and running as soon as possible.
We're proud to say - over 99% of our customers' Argos Care claims were accepted in 2023 (excludes Furniture Care).
Just pop into store and we'll give you a brand new replacement, or Argos vouchers to the original amount you paid for your item so you can choose for yourself. No fuss.
Find out more about Argos Replacement Care
Argos Furniture Care
Clumsy kids? Messy pets? Sometimes your perfect squidgy sofa, or the family dining table, can get damaged by accidents. Life just happens.
So we've put together specialised Argos Care to protect your favourite Argos or Habitat furniture. Should the unexpected happen, depending on the nature of your claim, we'll send an expert technician to fix it or a cleaning kit for you to remove a stain. What's more, if we can't repair it, we'll give you a brand-new replacement or Argos vouchers.
Find out more about Argos Furniture CarePurchased jewellery or a watch?
GREAT! Since February 2024, we have protected all our jewellery and watch range with Argos Replacement Care.
If it's important to you, it's important to us. If it gets accidentally damaged, we'll replace it straight away.
A piece of jewellery or a watch can mean a lot to us and damaging a precious item can be both stressful and upsetting. But with Argos Replacement Care, provided by Domestic & General, there's less to worry about.
For customers who purchased Jewellery & Watch Care before February 2024, your policy remains in force. For details on how to claim, please follow the link below.
Further Information
Buy as you shop
- We sell Argos Care at the same time you buy your Habitat or Argos product.
- The insurance options available for your item will be listed on the right side of the product page, below the 'add to trolley' button,
There's still time to get protected
Regretting not getting cover? You've got 45 days from when you make your purchase to add Argos Care. Just pop into an Argos store with your receipt and one of our colleagues will get it sorted for you. Your product will be covered right away. Phew that's a relief.Find your nearest storeHow to make a claim
We want to help make the claims process as simple as possible, so you can get on with your day knowing you'll soon be sorted. The way to make a claim will vary depending on which type of Argos Care policy protects your product.
Learn more
To find out more, read our handy claims guide.
When does my cover start?
The cover kicks in from the very day you purchase Argos Care.
When does my cover end?
Most Argos Care policies will have the duration shown on your receipt or policy documents (unless the policy has ended in accordance with our T&Cs).
However, If you have Monthly Care, your policy will continue until you cancel it (unless the policy has ended in accordance with our T&Cs).
If we replace your product or give you vouchers to replace the product yourself, the policy will end immediately.
How do I make an Argos Care claim?
The way to make a claim will vary depending on which type of Argos Care policy protects your product. Please click the link for full details for each of the policies.
Learn more
How long do I have to cancel my Argos Care policy?
You can cancel Argos Care anytime you like during the policy term.
But you'll only get a full refund if you cancel within the 45 day cooling off period if no claims have been made. You can pop into your local Argos store or call our Customer Services team.
After the 45 day 'cooling off period', you'll get a pro rata refund (so we'll refund you the remaining months on your policy) if no claims have been made. To cancel after the 45 day 'cooling off period', you'll need to contact Domestic & General.
- Please note: for Monthly Care, if you cancel your policy after the 45 day 'cooling off period', you won't receive any refunds.
Who are Domestic & General and Castelan?
We have specialised insurance companies that provide Argos Care. Here are the details of our providers…
Argos Monthly Care, Electrical Product Care, Replacement Care and Furniture Care are provided by Domestic & General Insurance PLC.
If your Argos Furniture Care policy was purchased on or before 27th January 2023, this will have been provided by our previous Furniture Care provider, Novus Underwriting Limited on behalf of Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG and administered by Castelan.
Can I buy Argos Care after I've bought my item?
Yes!
You've got 45 days after you've bought your item to decide if you want to buy Argos Care to cover it against faults, breakdowns or accidental damage.
Just pop into your nearest store, with your purchase receipt. One of our super-helpful colleagues will find you the right policy to keep your item safe-and-sound.
Are there other product insurance providers?
Yep, other companies sometimes offer product insurance options. It's also always a good idea to check if your domestic electrical goods item is already covered under your household contents insurance or any other policies you hold.
We've worked with our insurance providers to make sure that with Argos Care, you have peace of mind if the unexpected happens. But it's always good to check the prices of extended warranties for appliances, so here's an unbiased website where you can use any internet-enabled device to check our cover against other insurers.
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Does buying an Argos Care policy affect my statutory rights?
Your statutory rights will not be affected when you buy a policy.
These include the right to claim a refund, repair, or replacement for up to six years (in Scotland it's up to five years after you became aware, or could with reasonable diligence have become aware there was a problem) if your electrical goods were not of satisfactory quality or fit for purpose when they were sold to you. After the first six months, you will have to prove that the goods had a fault when sold to you.
For further information about your statutory rights contact the Citizens Advice Bureau: www.citizensadvice.org.uk or 03444 111 444.
Meeting the obligations under your policy
Domestic & General Insurance PLC and Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG are covered by the Financial Services Compensation Scheme. If they cannot meet their obligations to you under the policy, compensation may be available to cover these obligations. The compensation provides for 90% of any claim with no upper limit on the amount of the claim.
Further Information Summary
Argos Care
Argos Care is provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS,
United Kingdom. Registered in England and Wales, Company No. 485850. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Castelan Limited is authorised and regulated by the Financial Conduct Authority – registration number 572287.
Argos Limited is an Appointed Representative of Home Retail Group Insurance Services Limited (HIS).
Further details are available on request.