Collection & Delivery
Deliveries
When your product is ready to collect in store, you will receive a text or email to let you know. This will contain your order number and collection code which you'll need to have when you collect your order.
You can then simply pop into your chosen store, and head to the dedicated collections counter. If you're sending somebody else to collect on your behalf, be sure to provide them with the order number and the collection code for verification.
Please note that if you paid using your Argos Card, we will not be able to release your order to anyone else. You will need to be the one to collect your order, and you will also have to present your physical Argos card upon collection.
ID is also required for collection of age-restricted items.
Free delivery is available on small items (such as kettles, toasters, games) when you spend £100 or more, after the delivery charge is applied. With free delivery, you can choose any date from the day after tomorrow, and the option will show if applicable at the checkout.
This excludes large items, clothing and products delivered directly from our trusted partners.
To find out more about or delivery and collection service, click here.
- When you select the products that you would like to purchase, you will be shown what stores have them in stock and available for collection.
- At the checkout, you will purchase your products before heading out to store.
- You'll then receive a text or email with your collection reference, which you'll need to have when you collect your order.
- We'll hold your item for 7 days and you can extend this for another 7 days on you 'My Account'.
- If you have ordered Tu clothing we'll hold your item(s) for 7 days from the date you placed the order
If you paid using your Argos Card, you'll need to bring this card with you when you collect your order. This is so we can verify your identity and protect your account.
Argos Plus is a delivery service available for eligible transactions made online at Argos.co.uk, Habitat.co.uk or via the Argos app. For £40, Argos Plus gives you access to same day, next day and standard delivery services at no additional cost for 12 months, as long as your items are eligible for Argos Plus and each order totals £20 or more.
You'll need an Argos.co.uk account to join and orders must be placed online or through the Argos app. Argos Plus cannot be used for instore orders.
Tip: Make sure you're logged in whenever you shop so you can see which items qualify and how close you are to the £20 minimum spend threshold.
How do I use Argos Plus?
a. Shop for eligible products online or via the Argos app (note that these may be badged with the "Argos Plus" logo).
b. Add eligible products to your trolley.
c. Make sure your order value is £20 or more to use your Argos Plus.
d. At checkout, choose any available delivery slot from morning to evening at no additional cost.
How much does Argos Plus cost?
You'll pay £40 which covers your delivery costs on all eligible orders for 12 months. The pass will not automatically renew. If you want to continue enjoying the benefits of Argos Plus after a year, you'll need to buy a new one.
How long does Argos Plus last?
Argos Plus lasts for 12 months from the date of purchase of the pass.
If you want to continue enjoying the benefits of Argos Plus after a year, you'll need to buy a new one.
You will receive notifications once your order is ready for collection. The store will hold your item/s for 7 days to give you time to collect. Once this collection window expires, your order is automatically cancelled. Your refund will be processed within 5 working days, but please note that the number of days it takes for the funds to show up in your account depends on your original mode of payment.
Details on extending your collection window here.
The first place you can check is your receipt or confirmation email, as these will tell you the delivery date and time.
You can also track your order using the link here. Simply enter the required details and we'll give you the status of your order, and provide a delivery date if it's available.
Depending on the delivery courier, you might have also received a text or an email with the direct link to track your order so be sure to check your messages.
Finally, you can head to 'Your Account' and check your 'Recent Orders' where you'll be able to see the delivery date as well as live updates on any progress.
If you need any further support, please contact us, and a member of our team will be happy to help.
The first place you can check is your receipt or confirmation email, as these will tell you the delivery date and time.
You can also track your order using the link here. Simply enter the required details and we'll give you the status of your order, and provide a delivery date if it's available.
Finally, you can head to 'Your Account' and check your 'Recent Orders' where you'll be able to see the delivery date as well as live updates on any progress.
If you need any further support, please contact us, and a member of our team will be happy to help.
When placing a collection for Tu at Argos, payment will be taken at checkout ahead of collecting the products in-store.
Alternatively, you can order online for a fast home delivery.
Delivery options
Small things:
This includes anything that can be carried by 1 person, like a toaster. Information on how your item will be delivered will appear on the product page.
Big things:
This includes anything that must be carried by more than 1 person, like a sofa. Our friendly drivers will contact you on the day, to discuss delivering your order safely.
You can extend most of your online collection windows in the 'recent orders' section of your account.
If you have ordered a TU clothing product or your collection is from one of our Sainsbury's collection points, we're really sorry, we can't extend your Click & Collect collection window.
If you have any problems or need further support, contact us via Live chat and we'll be happy to help.
You can collect from:
- Argos stores – You can pay online or pay in-store.
- Argos stores inside Sainsbury's – You can pay online or pay in-store.
- Collection points – Pay online only. Our collection points can be found inside some Sainsbury's stores – just look out for the Click & Collect logo.
To find your nearest collection point, use our store locator.
Just so you know...
- Certain products can't be picked up from collection points if they're too big or have age restrictions – like knives.
- If you paid using your Argos Card, you'll need to bring this card with you when you collect your order. This is so we can verify your identity and protect your account
Get in touch via our Live Chat team where you can re-schedule the majority of your own deliveries and choose the date/time that suits you best. Just make sure you have your order number, email address and delivery postcode to hand.
It's available 24/7, just head over to Contact Us.
Please be aware that we cannot change the delivery date on Tu Clothing orders.
The quickest way to get them to you is with separate deliveries, but don't worry, you'll only have to pay the one delivery charge.
You can check your order confirmation email for more information and you'll receive delivery updates via email.
Delivery times may differ from those shown on the website.
- Some products may be delivered by our suppliers, which can affect delivery times and conditions.
- We reserve the right to alter delivery times in exceptional circumstances.
- Delivery times are the same whether you order online, over the phone or in store.
- All delivery times quoted can vary depending on stock and delivery location.
Large item delivery
We deliver large items to most of the UK mainland, Northern Ireland and the Isle of Wight. There are, however, a few areas we still can't deliver to including the Isle of Man, Isles of Scilly, Orkney, western Scottish highlands and the Shetland Islands.
Our next-day service is available across most of the UK mainland. Unfortunately, though, we aren't able to offer this service in Northern Ireland. Just enter your postcode on the page of your chosen product to find out if it qualifies.
We can only deliver items to a room of your choice providing our drivers feel there are no health and safety issues, like a staircase that's too narrow or a danger of damage to your property.
During delivery trial periods some delivery options and prices may change. You'll be able to see any delivery charges before you pay at the checkout.
Fast Track Same Day Delivery
We reserve the right to amend or withdraw the Fast Track Same Day Delivery offer at any time.
Our Fast Track Same Day Delivery service covers 90% of UK postcodes. Subject to availability.
Exceptional demand may restrict Fast Track same day delivery availability.
Click & Collect
The collection time in your confirmation email is subject to store opening hours. If you've paid online and don't collect your order from our store within 7 days, we'll give you a full refund.
This should arrive in your account within 5-7 days. Or if you've reserved, we'll stop holding your items, if you don't collect within 2 days.
You can enjoy home delivery from £3.95. Order by 6pm (Monday-Friday) to get your items next day to most UK postcodes.
Delivery to Northern Ireland usually takes 2 days and deliveries to Highlands and Islands will take 2-5 days.
If you order after 2pm Friday and before 2pm Sunday, your items will be delivered or ready to collect Monday. Excludes bank holidays.
You can add delivery instructions for your order during check out. After selecting your preferred delivery schedule, click the tick box for Add delivery instructions. A field will come up where you can put in your instructions. You should be able to find this right before going to payment confirmation.
If you need to add delivery instructions after you've already completed your order, please contact us via Live Chat so we can help.
How many fabric samples can I order?
You can order up to 5 fabric samples for our Made to order products.
After ordering, when will my item be delivered?
We'll contact you to arrange your delivery. Your item will usually be delivered within 8-9 weeks, depending on your postcode.
What happens on the day of delivery?
Our delivery crew will contact you 1 hour before delivery to check that you're still available. If for any reason you're not available, we'll rebook a delivery for a later date.
What happens if I have parking or road restrictions on my road?
We'll deliver your orders using a large van. If you feel that there might be any issues that will restrict our access, please tell our Customer Services team when they contact you about booking a delivery slot. On the day of delivery, our crew will also contact you 1 hour before delivery to assess any issues. Usually, our crew is able to navigate many road issues, but we might need to rebook the delivery on a smaller vehicle in some situations.
Will you take my old furniture away?
Our delivery crew are not able to take away your old furniture. You'll be able to book a furniture removal service at a competitive price, through a third-party company called Clearabee. Clearabee help you dispose of unwanted furniture responsibly.
Will you take my packaging away?
Our delivery service includes unpacking your new items, assembling them where needed and then removing any excess packaging at no extra cost. We do this for large items or orders with multiple pieces. If for any reason you'd like to return your item, you can choose to keep the packaging.
Will my furniture arrive flat packed?
No, your item will arrive assembled and packaged, without the legs attached. It might arrive in multiple packages depending on its size and composition. We'll attach the legs if your item needs them.
Returns
If you'd like to return your Made to order item once it's been successfully delivered, a non-refundable charge of £30 will be applied, unless the product is faulty.
More information about our Returns policy can be found here.
Order today* for same day delivery by 9pm for £7.95. *Your basket will always show you the speediest options. In some areas, on larger products or when we're super busy we may be unable to offer this service.
Once you've added your item(s) to the trolley, you will have a choice of Click & Collect or home delivery.
Select delivery and your preferred date and time slot.
For more information, see our Delivery and Collection guide.
Before placing your order, you can amend your delivery address by going to your online account and selecting 'addresses'. Once you add a new address, select this as your 'preferred' address and this will be your new delivery address moving forward.
If you've already placed an order, and your parcel has already left our warehouse, or you've ordered via our Fast Track delivery service, we're unable to alter the address.
With Fast Track deliveries, the easiest and quickest option is to cancel your order and re-order it.
For further support, please click contact us below and we'll be happy to help.
Small items will be left in a safe and secure location, or with a neighbour where you have requested us to do so.
Larger and higher priced items will need a photograph or signature and can't be left unattended, so someone will need to be at home to accept delivery.
If you can't be there, please contact us by Live Chat where you can re-schedule your own delivery and choose the date and time slot that suits you best.
Yes, you can place an order in store for a Fast Track delivery.
If a product is out of stock, too heavy to carry away from store or to bulky to fit into your car, our team can arrange to get it delivered instead.
Just speak to one of our team in store to arrange a delivery.
You can find your nearest store here.
Yes, we do.
For bigger products like sofas, freezers etc, our friendly drivers will contact you on the day of delivery with an estimated delivery slot. They'll safely take your order to your room of choice.
Please note, delivery prices may change but you'll be able to see any delivery charges before you pay at the checkout.