Shopping Instore & Online

We don't currently offer the option to reserve items. You will need to place and pay for your order online, and you can then select home delivery or in-store collection.

If you choose to collect your item from store, once you've placed your order we'll hold it for 7 days for you. In some cases, this can be extended for a further 7 days, you can find out more here.

We also have the option to order and pay in-store.

Simply click on the item you want and pop your postcode in the box on the right-hand side. We can then let you know if the product is in stock, and available for home delivery or collection from your nearest store.

If the product you want isn't available at your chosen store but we have stock available to move, we'll let you know when we could get it there for you. We'll also show you the closest stores, whether they have your item in stock or how quickly we can get it there.

Some items are available for delivery only and you'll be advised of this when you add an item to your trolley.

Top tip: Ordering online? If you stay logged in, we'll remember your last store so you'll know as you shop if your things are in stock.

We don't price match at Argos for both online and in store items.

We regularly review our prices to ensure we remain competitive. To view our products on our website, please click here.

You'll also be able to find any promotions we have available on our website here, and these can be applied to your basket to receive a discount.

Digital download codes are delivered to the email address that's provided online and will be received within two hours of payment.

If you haven't received your code, it's possible the email has been delivered to your junk folder.

If it's not there, then please contact us and we'll be happy to help.

We have a range of digital download codes for Xbox and PlayStation consoles and these can be ordered online only. Your digital download code will be sent by email so it's important that we have the right email address for you.

You'll receive your email within 2 hours of placing your order, don't forget to check your junk/spam folder in case it lands in there.

Please take care when placing your order as we're unable to cancel orders for digital download codes.

For help changing your order, simply click the Contact Us link below and we'll be happy to help.

Just so you know, we're sorry but once an order has been placed, we can't add any additional items, and if you'd like to buy more products, you'll need to place a new order.

We don't currently offer a furniture assembly service.

Did you know that not all of our furniture is self-assembly? Some furniture items come fully assembled. Check out the product description of each item to see if it's a self-assembly or fully assembled product.

Feel free to use as many different codes on your order as you like. Just enter each code and click 'Apply' at the payment stage.

If it isn't working, just check the T&Cs to make sure it's valid.

Here's how you'll know:

• When you've finished, an order number appears on your screen. Keep a note of this in case you have any questions later.
• We'll send you a confirmation email within 2 hours just to reassure you. (If you can't find it, check your Junk folder as it might be hiding in there)
• If you ordered and paid using your online account, you can also head to Your Account and check your recent orders.

If 2 hours have passed and you're unable to locate your order on your account, or in your emails, contact us and we'll be happy to help you further.

We're sorry your item is out of stock.

We'll gladly replace it with another product that you like just as much. Or if you can't find one, we'll give you a refund or gift card to the value of the original, damaged item. If you collected your order from store, they'll be able to help you with this, or for online orders contact us and a member of our team will be happy to explain your options.

For slightly older items, for example those purchased more than 30 days ago, you may also want to visit our spares website to help fix your existing item. Head over to argosspares.co.uk, or argos-support.co.uk for information about FAQs, manuals, how-to videos and more.

We no longer print Argos catalogues.

We want to focus on providing an exciting and inspiring digital shopping experience for our customers.

You can view all our products on our website here.

Don't worry – you don't need a receipt to receive the home delivery.

One of the following will do instead if you're asked for proof of purchase:

• Confirmation email
• Bank statement
• Order number if you have it handy

And don't forget we offer e-receipts too. So next time you buy something in-store, just ask for an e-receipt and you'll never lose your receipt again.

If you need a VAT receipt or anything else just get in touch.

The best way to place an order is to sign in to your account, or create a new account. You'll then be able to track and manage all your orders from one location. To create a new account, click 'Account' at the top of the page and follow the steps.

You can also check out as a guest, when placing an order online. To do this, you'll need to provide some contact details including your name, telephone number and address.

Getting a VAT receipt is super easy. You can do it in-store or online.

You need to have paid by credit card, debit card or American Express. If it's a proof of purchase you need, till receipts and order confirmations can be used for this purpose.

If your code isn't working, double check the following things:

1. See the promotion T&Cs to check your code is valid for your purchase. Some codes are only redeemable on certain products or ranges when you spend over a certain amount.
2. Check the code is still in-date. Just look at our active codes – these are all the ones that are still valid.
3. Are you trying to use a gift voucher code in the promotional code field? For promotion codes, select the subcategory 'promo code' and for Gift cards, select 'Gift cards & Flexecash'.
4. Try entering your code one more time, checking the spelling and use of capital letters.

The Tu collection on argos.co.uk is separate to tuclothing.co.uk and Tu inside Sainsbury's stores.

The pricing setup is also different - so you may occasionally see a Tu clothing item, that has a different price on argos.co.uk to another 'seller' of Tu Clothing.

We do not price match across our brands.

We have a range of different locations where we hold stock of our items, including Tu clothing.

Depending on what you've ordered, we may split your order into several 'mini orders' for ease and speed, and they may be sent out at different times. If we do divide you order into 'mini orders', you'll also be sent separate emails for each one.

If you've chosen home delivery: Your items may arrive via more than one delivery - but don't worry, you'll receive delivery updates via email.
And if you're collecting from store: You can still collect all your items in one go if you prefer - just wait till you've received 'ready to collect' emails for all your items first.

The best thing to do is to check your confirmation email, which will give you all the details that you need.

Once you've placed a Click and Collect order, we're unable to change the store of collection. If you need to amend this, you'll need to cancel your order or, allow your order to expire and we'll process your refund after the collection window has lapsed. You'll then need to place a new order from your preferred store.

Details of how to cancel your order can be found here.

You can also extend the collection date on most Click and Collect orders, allowing you more time to pick up your item(s). For details of how to do this, click here.

Some of the items Argos sells, such as video games and technology can be purchased before the product is released, which is called a pre-order.

To pre-order an item, you must checkout and pay for it in full. When checking out, you'll be given an estimated date of when you can expect to receive the item. We'll then communicate to you nearer the release date when this will be delivered, and who by. If the release date changes at any point we'll contact you to let you know.

You can also track your order here.

If you ordered online and paid by Credit Card, Debit Card or American Express, you'll find a link to download a VAT receipt in Your Account. Simply log in, go to 'Orders' and select 'View Order Details' for the item you want the VAT receipt for.

If you ordered in store and gave an email address, you'll have been emailed a receipt that will have a quick link button to download your VAT receipt, as many times as you need.

If you're unable to get a VAT receipt with the above options, contact our customer service team with your order number and they'll be happy to help.

Don't worry, if you've lost your receipt you can use one of the following:

• confirmation email
• bank statement
• Argos card statement
• your order number if you have it handy

We also offer e-receipts which are sent to your e-mail too, so next time you buy something in-store, just ask for one and you'll never lose your receipt again.

If you need a VAT receipt, and you placed your order online, you'll find a link to download a VAT receipt in Your Account. If you paid in-store, or you're unable to locate your VAT receipt on Your Account, contact our helpful Customer Services team who'll be happy to help.